Shipping
At OzAura, we are dedicated to providing a smooth, reliable, and elegant shopping experience from start to finish. Every order is handled with care and attention to detail, ensuring that your chosen items reach you safely and in a timely manner.
Order Processing
All orders are carefully prepared and processed between Monday and Friday (excluding public holidays).
Please allow 1–5 business days for order processing before dispatch. During high-volume periods — such as holidays or special promotions — processing times may be slightly extended.
Shipping Times
We offer two types of shipping depending on the product you order:
Handmade Soaps (UK Only):
Our soaps are freshly made in small batches to ensure quality and freshness.
-
Delivered within 3–4 working days after dispatch/processing
-
Available for UK delivery only
General Items (Worldwide Shipping):
Our other products are sourced from trusted global suppliers to bring you the latest trends at the best value.
-
Estimated delivery time: 2–4 weeks
-
In many cases, orders may arrive sooner
Important Information
Please note that all delivery times are estimates and may vary due to factors outside our control, including:
-
Customs inspections
-
International shipping delays
-
Seasonal demand or peak periods
We appreciate your patience and understanding, and we always strive to deliver your order as quickly as possible.